Status of Kardia in the last 24 hours
77%
server status
14
countries
128ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Kardia works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Kardia service appears to be working!
Frequent failures of Kardia
Troubleshooting: Make sure that you are on the most recent version of the Kardia app.
Replace the battery in your KardiaMobile, especially if you've had it for more than 9 months.
Restart your device.
If you have had your KardiaMobile for more than a year, you may need to replace the battery in your device.
A depleted battery can possibly cause interference in recordings.
For instructions on how to change the battery in your KardiaMobile, please select a link below based on which KardiaMobile you own.
Make sure that the battery still has enough charge for the 6L to record.
If you have had the 6L device for more than a year, the battery may need to be changed.
A new battery should last 1-2 years of normal use (2-3 readings a day), if you feel you have to replace the battery in a matter of days, weeks, or months, please contact support as it is less likely to be a battery issue.
Troubleshooting Tips
Problem solved? Still can't connect to Kardia? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Kardia, then go to Step 3.
Still stuck and not enjoying Kardia, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Kardia, be informed that your security software is causing problems. Try adding Kardia to the set of trusted sites.
DNS is a service that translates Kardia into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Kardia
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