Genshin Impact is an online game that requires game client updates, and you probably won't be able to connect to the game if you don't have an internet connection. For some gamers, they are experiencing the game issue, saying that their client failed to check for updates, causing an error every time they try to log in and play. There are many ways to fix this error and find out what is causing the problem.
The main thing to do is restart the Genshin Impact client. You want to exit it on your task manager, or close the application completely, depending on whether you are playing it on the PlayStation 4 or on a smartphone. Once it's gone, try charging it again, or even visit the app's digital store to see if you need to manually apply the update. Some smartphones may need to do this, and then you can enable automatic updates so you don't have to manually try again.
Genshin Impact checks for updates every time you load into the game, so issues may be related to a server issue. You may need to wait a few minutes and then try to jump into the game after a little while as there are many people who might be trying to log in all at the same time.
If there is no update available and you are still having the same issue, the next step may be to uninstall the app to see if some files are not provided to you. Downloading the game can be time consuming for smartphone users, so you'll probably want to put your phone down or keep it connected to a load to get everything properly installed a second time. Hope this fixes your issues and allows you to keep playing the game again.
